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FAQs

All You Need To Know

How does paintless dent repair work?

We gain access to the back of the dent and gently massage the dent out using special tools designed specifically for this type of work. It is a gentle and precise process. Basically, we put the dented metal back in its original place without disturbing the paint.

What kind of dents can be repaired using the paintless dent repair method?

Dings and dents caused by: other car doors, shopping carts, golf balls, hail stones, and many other kinds of minor dents as long as the paint is not damaged. If you are not sure if PDR is the right option for repairing your car, please email a picture to us. In some cases we can determine from a picture if the damage can be repaired using PDR and the estimated cost.

How long does PDR take?

 Most auto hail repairs jobs can be completed within two to five days, depending on the damage. This is also dependent on our existing work load. Call today to schedule an appointment for us to look over your car.

Do you report hail damage repairs to CarFax?

No. We don't report hail damage repairs to CarFax so the repair will not go on the CarFax report so it won't effect the value of your car should you decide to sell it. Traditional body shops and car dealerships typically report to CarFax which is not to your advantage and could reduce the value of your car.

If the dents in my car have been there for a long time, will this be a problem to repair?

The age of your car's dents have no bearing on the repair.

Will my insurance cover PDR?

Definitely! Insurance companies see the benefit of repairing hail damaged cars the PDR way! The car is restored to its original finish and the repair time is days rather than weeks.

Do I have to use the auto body repair shop that my insurance company recommends?

No, you have the right to choose any repair shop you trust!

Will making a hail damage claim make my rates go higher?

No, hail damage is considered under comprehensive coverage. Not collision.

Why should I bring my car to Dent Squad USA?

We are the experts when it comes to vehicle hail damage repair. We have over 20+ years experience and I am a Vale Certified Paintless Dent Repair technician. Our certified technicians will provide quality repair that is unmatched in the industry and a lifetime warranty that is yours for the life of your vehicle.

Can I get an estimate over the phone?

Unfortunately it is impossible to determine the size, depth, sharpness and access to a dent over the phone. Our technicians will need to visually inspect your vehicle to determine an accurate estimate.